WinWin KYC & AML Policy

The platform applies KYC/AML procedures to verify identity, prevent fraud, and combat illicit finance in Bangladesh.

These security measures support account protection and responsible gaming.

• Fair play for all participants
• User safety through robust identity check and transaction monitoring
• Transparency in decisions affecting verification and payouts
• Compliance with local regulatory requirements and reporting obligations
• Protection of personal data in line with privacy standards

Every new user must complete ID verification before full access and withdrawals.

Additional document submission may be requested during the account lifecycle.

• Valid government-issued photo identification
• Proof of address issued within a recent period
• Payment-method ownership confirmation for deposits and withdrawals

The platform implements AML/CTF controls to prevent money laundering, terrorism financing, and other illegal activity.

Monitoring applies across deposits, bets, withdrawals, and account changes.

• Continuous transaction monitoring and activity review
• Automated detection rules and scenario-based alerts
• Enhanced due diligence for high-risk users, events, or jurisdictions
• Targeted review of large, unusual, or rapid movement of funds
• Risk scoring and periodic risk reassessment
• Sanctions and PEP screening using reliable sources
• Reporting to the Bangladesh Financial Intelligence Unit where required by law, and timely cooperation with lawful investigations

To support KYC/AML compliance, certain behaviour is restricted.

Violations may lead to immediate account action.

• Creating or using multiple accounts by one person
• Submitting forged, altered, or stolen documents
• Any attempt to launder funds or conceal beneficial ownership
• Manipulating systems, odds, games, or payment flows
• Sharing, selling, or purchasing access to an account
• Using third-party or anonymous payment instruments
• Misrepresenting identity or acting on behalf of another account holder

Non-compliance or suspicious activity triggers enforcement under applicable rules and laws.

Action is proportionate to the risk and evidence available.

Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and updated personal data at registration and during any later review.

All verification steps, including document submission and liveness checks if requested, must be completed on time.

Users should respond promptly to requests for additional information and use only payment methods owned and controlled by the account holder.

Any suspicious activity noticed on the account must be reported immediately to support.

Credentials should be kept secure to maintain account protection.

The platform upholds fair play and transparency to protect users and maintain a safe environment compliant with Bangladesh law.

Measures aim to detect and deter suspicious activity while supporting responsible gaming.

• Adherence to KYC/AML standards and local regulatory requirements
• Confidentiality and protection of personal data
• Ongoing monitoring and timely escalation of suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• Accessible user support on safety and verification matters
• Shared responsibility between the platform and account holders
• Equal conditions and impartial rules for all users